FAQ'S

Please arrive for treatment fresh and clean.

If you’ve been waxing you need at least 4 weeks regrowth. If you’ve been shaving or using hair removal cream then you need at least 4 weeks regrowth.

Anything less and you won’t get a good smooth result and you’ll be wasting your money. I want you to be happy with your treatment and feel great so let it grow! It’s so worth it!

Try not to worry, I hear that a lot and I’ve heard all the horrendous waxing stories about badly trained waxers who don’t know what they’re doing.

I’m a waxing specialist so you’re in good hands and I use the best products on the market too!

For 24 hours after waxing please avoid sun (that includes sunbeds) deodorant, really hot baths or showers, swimming, sauna, steam room, massage treatments and the gym as these things could irritate your skin.

The best way to book is usually by text message or calling me and leaving a voicemail as I’m often with a client and can’t answer straight away.

Please leave me your name and number and some idea of your requirements and I’ll get back to you as soon as I’m free.

From time to time we may require a deposit for treatments or products on order.

Christmas appointments or appointments over 2 hours.

Gift vouchers are available for any amount or any treatment.

They cannot be exchanged for cash nor will cash be given for unused balances.

In the interest of health and safety please do not bring children or babies into the salon.

There are many hazardous liquids, sharp tools, not to mention hot wax and we want you to have a safe, enjoyable visit so we cannot allow children into the salon at any time.

This is ‘you’ time and I like to give you my undivided attention.

Some treatments require a patch test.

These treatments will not be carried out without one for your own safety.

For the comfort and relaxation of all our clients please switch phones to silent whilst in the salon.

Should you arrive late for an appointment we will always do our best to honour your full treatment time.

However, we may need to shorten or reschedule your appointment so as not to ‘cut corners’ or keep subsequent clients waiting.

Unlike some salons, I don’t charge for missed appointments but if you cancel with less than 24 hours notice on more than one occasion then you will be required to pay in advance for any future bookings to avoid further wasted treatment time.

If you need to cancel please let me know as soon as possible so I can offer the appointment to someone else who may be waiting.

If you don’t show for an appointment and don’t answer when I call to see if you’re on your way then I simply won’t book you again.

I don’t waste people’s time so please be kind and don’t waste mine.

Free parking is always available. Please park on the driveway being mindful of others.

I reserve the right to change prices and services at any time without notification. I don’t accept cheques. Cash or card payments only.

Thank you.